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If you’ve walked through the doors at Adapt lately, there’s a good chance you’ve already been greeted with a smile, a helpful hand, and possibly a perfectly brewed cup of coffee. Meet Carla, our brand-new Community Manager, and your go-to for pretty much everything around here.
With a can-do attitude and a genuine passion for people, Carla has quickly become a familiar face to members, old and new. Whether she’s answering enquiries, setting up meeting rooms, or planning the next community event, Carla’s at the heart of it all.
We sat down with Carla to get to know her a little better.
What led you to your job at Adapt?
“I’ve been in hospitality for years, and I loved it, but I was ready for a fresh challenge,” she says. “This role felt exciting and completely different. It’s people-focused, fast-paced, and every day brings something new. That’s exactly what I needed.”
Living just around the corner in Hayes, the short commute was a bonus, but it was the welcoming energy of the Adapt team that sealed the deal. “Everyone’s been so lovely. We had a community breakfast recently, and I got to meet so many of our members. It made me feel instantly at home.”
What does your day usually look like?
“No two days are ever the same!” Carla laughs. “This morning, I set up a meeting space for a new company, my first full company setup, actually!”
Carla starts each day making sure everything is in place: from safety checks, stocking the coffee machine, emails ready, handling enquiries from prospective customers and supporting existing members to make sure they’ve got everything they need.
“It’s been a steep learning curve,” she admits, “but I’ve learned so much already, and the team here has been nothing but supportive.”
What are you excited about in the coming months?
Carla’s full of fun, community-building ideas! “For Wimbledon next year, I’d love to organise an afternoon tea while we stream the matches in the office. I’m also planning an iced tea afternoon – if the weather’s good, we’ll host it outside on the grounds. It’s all about creating those memorable, shared moments.”
She’s also been learning the ropes of office setups with new companies moving in: “From moving desks and power boxes to figuring out who to contact, it’s been a big learning experience, but I’ve loved every minute of it.”
What is your favourite thing about the role?
“It has to be the people. Not just the members at Adapt, but across the entire business park. It genuinely feels like one big community, and I love being in the middle of it all.”
Outside of Adapt, how do you spend your time?
Carla is a self-confessed gym lover. “I do everything from strength training and yoga to boot camps, including the ones held at ARC. It’s a great way to stay active and connect with people from other offices, and when the sun’s out, there’s such a great atmosphere!”
And when she’s not lifting weights? “I love a good walk in nature. There’s a park near me I always go to, although one time I told a friend it’d be a 30-minute walk and two hours later we were still lost!” she says, laughing.
Are there any hidden gems in Uxbridge?
“I’m still exploring, but The Clubhouse on campus is brilliant for casual catchups or a relaxed lunch. We’re so close to the high street, I love the pubs and restaurants by the marina.”
Quickfire Questions with Carla!
Favourite books? The Secret and Let Them — both big inspirations.
Morning person or night owl? 100% morning person – “very get-up-and-go!”
Dream travel destination? “Jamaica! I saw Top Gun and thought I wanted to be a pilot… then I saw the film Cocktail and thought that I just needed to be there!”
Fun fact? “I’m known for being the fun one in the group! I’m adventurous, a bit silly, always looking for a laugh, and I love a good deep chat in the evenings. Oh, and I’m very stubborn. If I think I’m right, I’ll stand by it!”
Carla is already making her mark on the Adapt community. Next time you’re in, be sure to say hello (and thank her for the coffee!)